Heartball Negotiation – Lekker Results through Positive Emotions

April 28th 2012 Durban.

My keynote at the Convention of the Professional Speakers Association of Southern Africa.

The topic goes live!

Emotions?

Emotions in a Negotiation?

May be you have learned, that in negotiation you should focus on content and facts. Decision has to be made rationally. If ever emotions occur you shall handle them rationally. Or you should work with emotions just as a tool.

But…

  • How does your memory store information?
  • Pictures, sounds, touch, smell, taste and connected feeling!
  • Can you put away that feeling you have when you had trouble right before the meeting?
    • For example your boss blamed you without reason
    • Or your had a heavy dispute with your spouse
  • Is there any ecxitement because of the amount of money on the table?
    • Is it really 12 M?
  • Do you sympathize with your counterpart or is it the opposite?
    • You mustn’t love him or her
  • How do you feel when your opponent acts in an unfriendly manner?
    • He is blaming you for something that went wrong
    • She is yelling at you
    • They are playing “Good Cop – Bad Cop”

    So let’s face it:

    There are emotions on both sides of the table and they influence any negotiation.

    The question is:

    Shall we just let it happen or can we work with them in a concsious and bearable way?

    Due to those spammers using the comments section I shut it off

    Welcome

    Heartball Negotiation – Empowering Results through Positive Emotions

    Have you ever wondered how to get better results in your daily negotiations?

    May be you have tried those techniques commonly called hardball in your negotiation. You have played power games, you have blamed your counterpart, you had a walk-out or such. Or another negotiator had applied such dark art on you.

    How did you feel? What kind of emotions occurred on both sides of the table?

    Based on more than 35 years of professional experience in negotiation, more than 10 years in his own business, comprehensive research on topics such as sales, neurology, behavior, mindset, communication Wolfgang will show you a way to cope with your own and your counterparts emotions for the better.